Terms of Use

Effective October 1, 2026 · Last updated October 1, 2026

These Terms of Use ("Terms") are an agreement between you and Jessica Moyer, doing business as Jess Moyer Coaching ("Jess Moyer Coaching," "we," "us" or "our"). They govern your use of jessica-moyer.com, pages.jessica-moyer.com and any page, form or link that points to these Terms (together, the "Sites"). They also govern our coaching, personal training, group programs (including R.E.A.L. Wellness), memberships, workshops, retreats, speaking, podcast, surveys, content and related services (together, the "Services").

By using the Sites, filling out a form or buying or taking part in any Service, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Sites or Services. Some programs have additional terms, such as a program-specific refund policy, and those apply too. If they conflict with these Terms, the program terms control for that program.

1. Eligibility

You must be at least 18 years old to buy or take part in the Services.

2. Not medical advice

Jess Moyer Coaching provides wellness, fitness and lifestyle coaching and education. We do not provide medical care. Nothing on the Sites or in the Services is medical, psychological, nutritional-therapy or other healthcare advice, diagnosis or treatment, and it isn't a substitute for care from a licensed professional. Jess is not a physician. Coaching does not create a doctor-patient relationship.

Talk with your healthcare provider before starting any new exercise, nutrition or wellness program. That's especially important if you are pregnant, have a medical condition or injury, take medication, or have recently had surgery. Never ignore professional medical advice, or delay seeking it, because of something you read or heard from us. If you think you may have a medical emergency, call 911 right away.

3. Assumption of risk

Exercise and physical activity carry inherent risks, including muscle strain, injury, falls, cardiovascular events and, in rare cases, serious injury or death. By taking part in any workout, session, class, program, workshop or retreat, in person or virtually, you confirm that:

  • you are participating voluntarily and are responsible for deciding whether an activity is right for you;

  • you will work within your own limits, modify or stop any exercise that causes pain, dizziness or discomfort, and tell your coach about any relevant health changes;

  • for virtual sessions, you are responsible for making sure your space and any equipment you use are safe.

To the fullest extent permitted by law, you assume these risks and release Jess Moyer Coaching from claims arising from your participation, except for claims caused by our gross negligence or willful misconduct. In-person services and retreats may require a separate signed waiver.

4. Results

Everyone's body, health and circumstances are different. We don't guarantee any particular result, including changes in strength, weight, energy, health markers or appearance. Testimonials and client stories reflect individual experiences and are not a promise of what you will achieve.

5. Purchases, payments and refunds

  • Pricing. Prices are shown at checkout or in your agreement. We may change prices for future purchases at any time.

  • Payment plans and deposits. If you choose a deposit, payment plan, membership or other recurring option, you authorize us and our payment processor to charge your payment method on the dates and in the amounts shown at checkout until it's paid in full or the membership is cancelled. Keep your payment details current. If a scheduled payment fails and isn't resolved, we may pause or end your access.

  • Memberships. Recurring memberships renew automatically until you cancel. Cancel by emailing us before your next billing date, and your access continues through the end of the period you've paid for.

  • Refunds. Refunds are governed by the refund policy shown for each program or service at the time of purchase (for example, the R.E.A.L. Wellness Refund Policy at pages.jessica-moyer.com/real-wellness). Unless a program's policy says otherwise, purchases are non-refundable.

  • Sessions and scheduling. Private sessions follow the scheduling and cancellation policy given to you when you book. Missed sessions without the required notice may be forfeited.

6. Group programs, communities and live sessions

  • Be respectful. Harassment, discrimination, spam, selling to other members and sharing anything illegal or harmful aren't allowed. We may remove content or end access, without refund, for conduct that harms the group.

  • Keep what other participants share private. Don't record, screenshot or repost other members' information or sessions.

  • Live group sessions may be recorded and shared with participants in that program. If you'd rather not appear, you can turn your camera off or use a display name.

  • Community and video platforms are run by third parties, and their own terms also apply.

7. Our content and intellectual property

The Sites and Services, including the R.E.A.L. Wellness framework, programs, workouts, plans, videos, recordings, worksheets, emails, podcast episodes, text, graphics and logos, are owned by Jess Moyer Coaching or its licensors and protected by intellectual property laws. You may use materials you've been given access to for your own personal, non-commercial use. You may not copy, resell, share logins, redistribute, publicly post or create programs from our materials without our written permission.

8. Your submissions

If you send us feedback, survey answers, comments or community posts, you're responsible for what you share. You give us permission to use non-identifying feedback to improve our Services. We'll ask for your permission before using your name, photo or story publicly.

9. Communications

By giving us your contact information, you agree that we may contact you by email and, where you've opted in, by text message, as described in our Privacy Policy. You can unsubscribe from emails at any time and reply STOP to stop texts. Message and data rates may apply.

10. Third-party links and services

The Sites may link to or rely on third-party websites and services, such as payment processors, scheduling tools, community platforms, podcast directories and online bookstores. We don't control them and aren't responsible for their content, policies or availability.

11. Disclaimer of warranties

The Sites and Services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise the Sites will always be available or error-free.

12. Limitation of liability

To the fullest extent permitted by law, Jess Moyer Coaching will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or data, arising from your use of the Sites or Services. Our total liability for any claim relating to the Sites or Services is limited to the amount you paid us for the Service the claim relates to in the 12 months before the claim arose. Some jurisdictions don't allow certain limitations, so some of these may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless Jess Moyer Coaching from claims, losses and expenses, including reasonable attorneys' fees, arising from your breach of these Terms or your misuse of the Sites or Services.

14. Governing law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Wake County, North Carolina, and you consent to their jurisdiction. Before filing any claim, you agree to contact us first and try in good faith to resolve it informally.

15. Changes and general terms

We may update these Terms from time to time. When we do, we'll change the "Last updated" date above. Changes apply going forward and don't change the terms of a purchase you've already made. If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision isn't a waiver of it. These Terms, together with our Privacy Policy and any program-specific terms, are the entire agreement between you and us about the Sites and Services.

16. Contact

Questions about these Terms? Contact Jess Moyer Coaching at [email protected].

jessica-moyer.com · Privacy Policy · Terms of Use · © 2026 Jess Moyer Coaching

Jessica Moyer

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